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I recently purchased a home in Colorado Springs, CO. Throughout the entire loan process I was asked to provide documentation which I had already provided. On our closing day, I arrived at the Title company and was informed that I needed a cashiers check for the amount...
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Anonymous
Anonymous

Hello:My name is Brandy and I work for Guild Mortgage. I'm very sorry to hear about the frustrations you've experienced. I would like you to know that what you describe is not...

1.2
I didn't like
  • James vincent was completely incompetent
#1110790
Guild told us we were pre-approved to purchase a new home and even recommended Ann agent to sell our home. However, once our home was sold, they waited until two days before we were to close on the new home to say that underwriting rejected the home and provided zero...
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Anonymous
Matt

I am dealing with the EXACT SAME issues with Guild Mortgage here in Sugar Land, Texas. My lender Greg White is the most inept and incompetent lender that I have ever run acros...

Anonymous
Brandy

Hello WColeman:My name is Brandy and I work for Guild Mortgage. I am very sorry to hear about the frustrations you've experienced. I would like you to know that what you descr...

at first they seemed very honest helping us my husband has a 100 precent approved va we went from one thing to another we did what was asked and they came up with something else and what got us slammed down was a arrons account we have been paying on for the last year...
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Anonymous
Brandy

Hello: I'm sorry to hear about your disappointed with your loan application process. If you would like me to look into your file and review the situation, please contact me di...

#1046502

Guild Mortgage - One Big Nightmare.

Guild Mortgage
#1108060
Constantly asking for documents. Difficult to understand their explanations. Argumentative. Rude. Do not deal with this company.
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First, their guy didn't understand my husband's military disability and military retirement and seemed to think we were pulling a fast one on the government (fun conversations, that!). Then he kept losing paperwork we had emailed to him - more than 6 times. I kept...
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Anonymous
Brandy Gonzales

Hello:I am so sorry to hear about this poor customer service from Guild Mortgage. I would love the opportunity to assist you and get this turned around. If you email me direct...

#1007317
A word to the wise BEWARE of this company! I read the reviews and still ignored the reviews and worked with this company. Worst decision I could have made. I had a loan for a property and the seller did not like the lender because the appraisal firm was going to give...
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Anonymous
Anonymous

Same thing happened to me at Sherman, Texas branch.

Anonymous
Anonymous

Hi there:Thank you for sharing your concerns with us. I'm sorry you had such a negative experience. If you contact me directly, I would be more than happy to assist you furthe...

#976780
The loan officer, Kelli Holliman, was very deceitful in getting a house for her client. She lied about the buyers not having to sell their house before purchasing another house. Less than 24 hours before closing she informed everyone that the buyers did have to sell...
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Anonymous
Anonymous

Hello:Your experience with Guild is very important to us. We're sorry to hear that you've had a frustrating time working with us. If you email me more details at bgonzales@gui...

As a realtor, I would never recommend this company. We are past our close date by 12 days. Lender had buyer sign CD and underwriting is still working on conditions. They will give you excuse after excuse. Incompetent staff. They won't return calls or emails and when...
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Anonymous
Anonymous

Hello:I'm very sorry to hear about your frustrating experience with Guild. Timeliness and excellent service are very important to us. If you email me more information at bgonz...

On Monday, July 18, 2016 my title company and I submitted a payoff request for my closing date of Wednesday, July 20, 2016. Guild Mortgage informed us that it takes 72 hours to complete the payoff, which we accepted. It is now Monday, July 25, 2016 and still no payoff....
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#888187
You have an employee un your Charleston office who has publicly expressed her blantant disregard for the recent tragedies in this country! Being a property owner who often looks for different properties in order to purchase for struggling, poverty stricken families;...
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1.0
#879375

Contact Guild Mortgage

Mailing Address:
Guild Mortgage
5898 Copley Drive 4th & 5th Floor
San Diego, CA 92111
Phone:
(858) 560-6330
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Guild Mortgage Products and Services

If anyone recommends Guild Motgage to you... Just run the other direction as fast as you can. It will save you time, money and stress. To say this company and the individuals working for it are unskilled, unprofessional and uncaring would be a compliment. Just think...
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I didn't like
  • Unprofessional
  • Misleading
#796496