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As a realtor, I would never recommend this company. We are past our close date by 12 days. Lender had buyer sign CD and underwriting is still working on conditions. They will give you excuse after excuse. Incompetent staff. They won't return calls or emails and when...
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Anonymous
Anonymous

Hello:I'm very sorry to hear about your frustrating experience with Guild. Timeliness and excellent service are very important to us. If you email me more information at bgonz...

On Monday, July 18, 2016 my title company and I submitted a payoff request for my closing date of Wednesday, July 20, 2016. Guild Mortgage informed us that it takes 72 hours to complete the payoff, which we accepted. It is now Monday, July 25, 2016 and still no payoff....
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#888187
You have an employee un your Charleston office who has publicly expressed her blantant disregard for the recent tragedies in this country! Being a property owner who often looks for different properties in order to purchase for struggling, poverty stricken families;...
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1.0
#879375
If anyone recommends Guild Motgage to you... Just run the other direction as fast as you can. It will save you time, money and stress. To say this company and the individuals working for it are unskilled, unprofessional and uncaring would be a compliment. Just think...
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I didn't like
  • Misleading
  • Unprofessional
#796496
Don't believe what "pissed" people say. The people at Guild are friendly and helpful and know their stuff. They even work with people who have shaky credit or personal circumstances that other big lenders don't deal with. And I've met a lot of their loan officers. They...
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Anonymous
Nomoreguild

They should be hut down, making mine off hiding insurance money!

Anonymous
Anonymous

Sounds like you were paid to say this. I've been with guild for 2 years now and they don't care about their customers.

4.7
I liked
  • Knowledgeable
  • Ethical
  • Professional
#795011
I made contact with Mortgage broker Kelli Holliman on 1/28/15 regarding purchasing a home. I forwarded her all necessary documents for her to pre approve me for a home loan. She advised me I was pre-approved for $120,000 home loan. I went under contract for a home in...
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Anonymous
ala

Do Not use Guild Mortgage, you'll be sorry!

I didn't like
  • Unprofessional
  • Misleading
#683903
We began the process of our first mortgage in Nov. 2014. Our home builder recommend Guild Mortgage, so we decided to use them and what a huge mistake that was!! We have never went through something as stressful as getting a mortgage with Guild. Our loan officer was...
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Anonymous
Anonymous

Sounds like there more to the story... Used Guild many times and it was great!!!

1.0
I didn't like
  • Unprofessional
  • Misleading
#670262
Go with another mortgage company, and avoid Alec Norets, an assistant of Michael Dunn, in San Diego. His laziness and non-responsiveness to our calls and emails caused our closing to be delayed twice. We had to pay the seller of the home hundreds of dollars because...
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#655053
So many things have happened in the middle of our buying process that we are ready to walk. I cannot believe what a nightmare this has been and how many errors have been made by Ralph Ponce of Guild Mortgage, El Centro. Terrible experience and he blames us for his...
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2.2
I didn't like
  • Ralph ponce- very dishonest
  • Misleading
  • Unprofessional
#557646
guild morg. i sub. the taxes from the 1SWT morg. amount. sent check certified mail letter also certified mail. they cashed check 3 days early. legal? thern sold morg. that da y to freedom morg. 3 WKS .LATER GUILD SAID I NEEDED TO PAY THE TAXES TO GUILD.. FOR THE 1ST...
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#501674